Faults arrive through many channels
Create one record of the fault, location, signal asset, time reported, response and resolution instead of relying on calls and messages.
Traffic Signal Maintenance Management
Know which signals are healthy, faulty, overdue or waiting on action.
A GIS and maintenance workflow for traffic signals, controllers and associated roadside assets, designed for status visibility, fault reporting, inspections, work orders, contractors, SLA tracking, spares and lifecycle cost history.
Signal assetsFaultsWork ordersSLA tracking
SpatialWorks operating modelAsset → Condition → Priority → Action
Why it matters
Move from scattered information to an operational picture.
The system is designed around the decisions infrastructure teams need to make every day: what exists, where it is, what condition it is in, what requires attention and what happened next.
No network-wide status view
Map intersections and signal equipment by current state so operational teams can see where attention is needed.
SLA and contractor performance is hard to prove
Track timestamps, responsibility, work history and close-out evidence against each incident and maintenance task.
Core capabilities
Built around the full information lifecycle.
Modules can be adapted to the organisation's asset hierarchy, terminology, inspection methods, decision rules and reporting requirements.
Signal asset register
Map intersections, poles, signal heads, controllers, cabinets, power components and other maintainable assets.
Fault reporting
Capture public, operator or automated fault reports with category, severity, timestamp, location and supporting evidence.
Status visibility
Show operational, faulty, under-repair, offline and other client-defined statuses in a live GIS-oriented view.
Work order workflow
Assign technicians or contractors, record attendance, actions, parts, costs, photographs and completion.
SLA tracking
Measure acknowledgement, dispatch, arrival and resolution times against agreed service targets.
Preventive maintenance
Schedule inspections and routine maintenance by asset type, location, age, history or client-defined intervals.
Spares & lifecycle history
Track replaced components, recurring failures, maintenance cost and asset history to support replacement planning.
Management reporting
Report fault hotspots, repeat failures, response performance, contractor activity, backlog and lifecycle cost.
Operating workflow
One clear path from information to action.
Every module is designed to preserve the connection between the source evidence, the asset, the decision and the resulting work.
01Detect
Public reports, control room entries, inspections or telemetry.
02Locate
Link the issue to the exact intersection and signal assets.
03Dispatch
Assign responsible teams with priority and SLA targets.
04Resolve
Capture work, parts, photos, status and completion.
05Improve
Analyse repeat faults, cost, response and asset history.
System structure
Designed as a connected infrastructure data stack.
The platform can start with a focused use case and grow over time. The architecture separates field capture, structured data, GIS, business logic, integration and reporting so each part can evolve without turning the system into a monolith.
01Experience layer
Responsive web interfaces, field forms, dashboards and reporting.
02Application & API layer
Business rules, workflows, authentication, integrations and automation.
03Data layer
Structured relational data, asset history, documents and audit records.
04Spatial layer
GIS geometry, network context, mapping, spatial queries and location intelligence.
05Integration layer
Existing enterprise systems, IoT feeds, imports, exports and BI tools.
What the client gains
Infrastructure decisions with a clearer evidence trail.
✓Faster fault response
✓Network-wide status visibility
✓Auditable SLA performance
✓Better replacement planning
SpatialWorks Consulting
Build the system around your actual infrastructure.
We can configure the asset model, GIS, workflows, database, integrations, dashboards and reporting around your organisation instead of forcing your processes into a generic template.